Customer-Supplied Items Policy

Customer-Supplied Items Policy

At Precision Textiles Inc., we take great pride in delivering high-quality results. While we strive for excellence in every project, working with customer-supplied items comes with certain risks.

Important Information for Customer-Supplied Items:

• If an issue arises during decoration, we will do our best to fix it, but replacement of the item is the customer’s responsibility.
• A handling fee of $2–$20 per item applies, depending on the item. This fee is communicated during the quote process.
• We reserve the right to reject items that do not meet our quality standards.
• Items must be clean and free of lint, pet hair, or debris. A $20 cleaning fee applies if additional cleaning is required.
• All packaging, stickers, and tags must be removed before dropping off items.

By providing your own items for decoration, you acknowledge and accept these terms. If you have any questions, please contact us before placing your order.

Thank you for choosing Precision Textiles Inc. We look forward to working with you!